Banking FAQ
Banking Online Banking Online Bill Pay Security
Q: Are Crest Savings Bank deposit accounts FDIC insured? A: Yes! Each individual customer at Crest Savings Bank is insured by the FDIC up to $250,000.
Q: How do I set up Direct Deposit of my payroll check?
A: After your Crest Savings Bank account is opened, you will need to supply the bank's routing and transit number and your account number, to your employer.
Q: How do I set up Direct Deposit of my Social Security check?
A: After your Crest Savings Bank account has been opened, please supply the appropriate agency with your new account number and routing and transit number.
Q: Can I get information about my account by phone?
A: Yes, call 609-522-0929 to access your account information seven days a week, twenty-four hours a day.
Q: How do I access Online Banking?
A: After your Crest Savings Bank checking account has been opened, simply click on the words Online Banking, as a first time user you will be asked to register.
Q: How would I go about cancelling my account?
A: We hope you stay with us, but, just in case, we make it very simple to cancel your Crest Savings Bank account. Please visit our contact page for information on how to contact us.
Q: Is interest paid on Crest Savings Bank checking accounts?
A: Yes! We have a variety of interest bearing checking accounts.
Q: Can I open an account if I don't live in the Cape May County area?
A: At this time, we process applications only from persons residing within the Cape May County area. If you have questions, contact us. We'd love to hear from you.
Q: Can I do all of my banking with Crest Savings Bank?
A: Yes! Thanks to the convenience of Direct Deposit, Online Banking, Bill Payment and Debit cards, everyday banking activities can be performed from the comfort of home. Contact us with questions about your banking needs.
Q: Can I look at all of my transactions at any time?
A: Yes! With Online Banking and the automated voice response system, you have access to your account information 24 hours a day, 7 days a week!
Q: How frequently is my Crest Savings Bank information updated?
A: Crest Savings Bank updates all customer information nightly. Whether you access our Online Banking site or visit our customer service department, your account information is updated every day to reflect all account activity.
Q: Are wire transfers possible to and from my Crest Savings Bank checking account?
A: Yes! Funds can be transferred to and from Crest Savings Bank accounts by wire transfer or via ACH (Automated Clearing House) debits or credits. Call our customer service department at 609-522-5115 for details.
Q: How do I make a deposit to my account from a remote location?
A: You can do most of your banking by using direct deposit, ATMs or ACH (Automated Clearing House) transactions. Crest Savings Bank also offers a bank-by-mail service which allows you to mail non-recurring deposits. Contact us for details on a method that's best for you.
